
                           Additional Information

                MM MS5000-E Data+Fax+Voice Modem Card Ver 1.00


   Pentium MMX Modem Driver 
   ========================
   This Installation Diskette contains the Pentium MMX modem driver.


   Installation on  Win 95 Platform
   ================================
   1.   Win95 will automatically detect the MS5000 PnP Modem Card 
        and displays the "New Hardware Found" dialog box.

   2.   Insert the installation diskette provided into either drive
        A or B.
   
   3.   Select the "Driver from disk provided by Hardware manufacturer
        option and click OK.

   4.   Type A:\ (or B:\) in the combo box and click OK.


   You might encounter some resource conflicts after loading the PnP modem
   device (especially when there are non-Plug & Play adaptors installed in
   your system). To alter the resource configurations, go to Control Panel
   - System - Device Manager and click on "Modem". Choose the modem device
   and click on "Properties". You can change the settings for both comport
   and interrupt. For choosing interrupts, you can select IRQ 3,4,5,10,11,
   15 depending which are available.

   For further details, please refer to Trouble-shooting section in Windows 95.


   Installation on  Win 95/OSR2 Platform
   =====================================
   1.   Win95 will automatically detect the MS5000 PnP Modem Card after
        which the system will prompt the "Update Device Driver Wizard"
        dialog box.

   2.   Insert the installation diskette provided into either drive
        A or B.

   3.   Click "Next" to let system search for an updated driver.

   4.   Click "Finish" to use the found driver.
   
   5.   Click "Ok" when prompted to insert the installation disk. 

   6.   Change path to A:\ (or B:\) and click OK.

   7.   System will then automatically load all the necessary drivers and
        files needed.

   You might encounter some resource conflicts after loading the PnP 
   modem device (especially when there are non-Plug & Play adaptors installed
   in your system). Please refer to Trouble-shooting section in Windows 95 for 
   further details.
 

   Voice Features for MS5000-E
   ============================
   Voice Support is available in terms of Answering Machine Playback &
   Recording of Messages through Telephone Handset on most Telephony
   Applications.

   Note that the MS5000 Modem Card has no Handset support.

   The Preferred device for Playback and Recording should be set to the 
   audio device. Checked the check box to use preferred devices only and 
   then click OK.  Restart the system for preferred devices to take effect.


   Setting Country for modem
   =========================
   1.   Insert the installation diskette provided into drive A (or B).

   2.   Click "Start" button, then click on "Run".

   3.   At the "Open" prompt, type A:\ (or B:\), followed by the filename
        SETCTRY.EXE and click OK.
   
   4.   Select the country of your choice and follow the instruction given.

   Note that the default country setting is UK.


   Modem AT Command Set
   ====================
   The AT Command Instructions Set for the Modem hardware is now available 
   in Microsoft Word format (ATCOMSET.DOC). It is available in the software 
   diskette provided from manufacturer.  This document has also been copied 
   into \Windows directory during installation. 


   Speaker Phone
   =============
   The Speaker Phone quality depends on the Sound Card and Sound Card Audio
   driver used. As the Speaker Phone has not been customized to any sound 
   card, some users may experience the following problems:
   1. Volume Output at Local side is too Loud
   ------------------------------------------
   Solution: Try lowering the Wave volume level in mixer (under Playback).

   2. Volume Output at Local side is Soft
   --------------------------------------
   Solution: Try increasing the Wave volume level in mixer (under Playback).

   **   Some Sound Cards support "Volume Gain Control" which can help to
	increase or decrease the Volume output level. Try changing the Gain 
	to get a comfortable hearing level.

   3. Volume Output at Remote side is Loud
   ---------------------------------------
   Solution: Try lowering the Mic volume level in mixer (under Recording).

   4. Volume Output at Remote side is Soft or breaking up
   ------------------------------------------------------
   Solution: Try increasing the Mic volume level in mixer (under Recording). 

   **   Some Microphone's impedance may not match the Sound Card Microphone
	input correctly. Some Sound Card driver has an option called 
	"Automatic Gain Control" or "AGC" to correctly this problem. Please
	make sure this option is "Checked" or Turn on.

   5. Volume Output is noisy
   -------------------------
   Some Sound Cards are very sensitive and will pick up the noise from various
   sources in the System Unit. There is no way to solve this problem.


   Things to Note :-
   =================
   1.  MS5000-E can be set up on both WIN95 and WIN95(OSR2) but no support
       on WIN3.x and DOS platform.

   2.  There is no handset support provided for the MS5000-E.

   3.  Windows Dos Terminal Emulation is not supported as yet. Applications
       like Telix and NC Terminal Mode cannot be run in WIN95 Dos Emulation
       Box.

   4.  Windows95 Software Modem driver version is 3.1604.

      


        ***********************************************************
        *  In case you encounter any problem with our products,   *
        *  please quote the following model(s) when calling our   *
        *  Technical Support :                                    *
        *                                  MS5000-E Modem Card    *
        *********************************************************** 


 
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