Logitech MouseWare README File (c) Copyright 1995-1998 Logitech, Inc. All Rights Reserved. README TABLE OF CONTENTS 1. Installation 1.1 Standard Installation 1.2 Drivers Only Installation 1.3 Manually Decompressing Files 2. Uninstall Program 3. Features 3.1 Zooming in Windows 9x and NT 4.0 4. Troubleshooting 4.1 Detection Problems with PS/2 Pointing Devices 4.2 Serial Port Detection Problems with Serial Pointing Devices under DOS and Windows 3.1 4.3 Conflicts with other Serial Devices 4.4 Power Management Problems 4.5 Logitech Enhanced Mouse Control Panel is not Updated 4.6 Scrolling/wheel related issues 4.7 Cordless Desktop 5. For more information ________________________________________ 1. Installation Before installing any software under Windows NT 4.0, we strongly recommend you create an Emergency Repair Disk using the Repair Disk utility provided by the system (RDISK.EXE). Please note that USB mice are only supported under Windows 98. 1.1 Standard Installation Windows 3.1, Windows 95 (OSR2), Windows 98 (both of them together from now on referred to as Windows 9x when applicable) and Windows NT 4.0. Run Setup.exe from the floppy diskette to install the MouseWare software. 1.2 Drivers Only Installation Windows 9x and Windows NT 4.0 have the ability to load device drivers without running the Setup program. Loading the devices drivers this way, however, does not install the user interface programs such as the Logitech Enhanced Mouse Control Center. Using the "Have Disk" function will install only the Logitech mouse drivers and will automatically set up the middle button of a 3/4 button Logitech mouse to do a double click. Please execute the following steps to perform a driver-only installation: 1) Click on the "Start" button on the Windows Desktop. 2) Select "Settings", then "Control Panel". 3) From the Control Panel, double click on the Mouse Icon. 4) Select the "General" tab. 5) From the "General" tab, click on "Change". 6) Click the "Have Disk" button. 7) Insert the MouseWare Disk 1 into the disk drive. 8) When prompted, click the Browse button. 9) Depending on the operating system double click on the following folder a) Win95, for Windows 95 (OSR2) b) Win98, for Windows 98 c) WinNT, for Windows NT 4.0 10) Click the "Open" or "OK" button. 11) Click on the "OK" 12) Select, "Show all Devices" 13) Under "Models", select the correct model that matches the pointing device type and click on the "OK" button. 14) Windows should now copy the updated mouse drivers to the system. 15) Click on "Close". 16) Windows should now ask you to restart the system for the changes to take effect, click on "YES" to restart the system. 1.3 Manually Decompressing Files Several files on the installation disk have been compressed. These files must be decompressed before you can use them. The SETUP program automatically decompresses these files during installation. However, should the need arise, we have provided a method for you to manually decompress these files. Compressed files have file names that end with a tilde sign (~). To decompress a file manually, use the LGEXPAND.EXE utility provided on the installation disk. For example, to decompress the file "WMOUSECC.EXE" to your hard disk, type: A:\lgexpand A:\WMOUSECC.EX~ C:\MOUSE\WMOUSECC.EXE Please make sure that the destination directory (C:\MOUSE in this example) exists before you issue this command. 2. Uninstall Program MouseWare can be removed from Windows 9x and NT 4.0 by clicking the Add/Remove Programs icon in the Windows 9x or NT 4.0 Control Panel. Select Logitech MouseWare and press the Remove button. Windows 9x The driver itself cannot be removed by this process. You can manually change the driver to another one as described in section 1.3. 3. Features 3.1 Zooming in Windows 9x and NT 4.0 In Windows 9x and Windows NT 4.0, some applications, as Office97, support the zooming. To zoom in such applications, just press the [Ctrl] key and roll your mouse's wheel (if any) or use the Universal Scroll button assignment. Be sure your application is Office 97 compliant and supports the zoom function. 4. Troubleshooting 4.1 Detection Problems with PS/2 Pointing Devices If your mouse is connected to the mouse port and is not detected by the system, attempt the following step(s): 1) Your mouse port might need to be enabled through the SETUP menu of your computer. Please check your computer documentation regarding the SETUP menu. 2) If you have a mouse with both serial and mouse port adapters, connect the mouse to the computer through the serial port. Reboot and check if the mouse is detected properly. 3) If adapter(s) were not included in your package, your mouse was designed to work on only one type of port (Serial OR PS/2). Refer to your package for the type of port your mouse supports. If the problem persists, please check for a possible computer BIOS ROM upgrade from your computer manufacturer. Some notebook systems, such as IBM ThinkPad, have both an external Mouse Port and an integrated Pointing Stick, which is connected to the Mouse Port. If your mouse is having difficulty running on the Mouse Port of this type of system, try using the serial port instead. The 500/700 series of IBM Thinkpad require you to disable the internal pointer stick or you may not get wheel/roller function. 4.2 Serial Port Detection Problems with Serial Pointing Devices under DOS and Windows 3.1 If your mouse is connected to the serial port and is not detected by the system, add the following modification to the MOUSEDRV.INI file and reboot: [Technical] Timing=Hardware or load the DOS driver with the following parameter MOUSE.EXE NOINI 4.3 Conflicts with other Serial Devices 1) Windows 9x If you have problems operating other serial devices together with MouseWare, in Windows 95 run Regedit.exe, edit the key: HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersio n\Global\PortSearchOrder and remove the unused COM ports. 2) Windows NT 4.0 If you have problems operating other serial devices together with MouseWare, in Windows NT 4.0 run Regedit.exe, edit the key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\lsermou s\Parameters\Global\PortSearchOrder and remove the unused COM ports. 3) Windows 3.1x and DOS In Windows 3.1 edit the parameter "PortSearchOrder" in the [Global] section of the file MOUSEDRV.INI located in the C:\MOUSE directory and remove the unused COM port. 4.4 Power Management Problems If your mouse freezes when waking your PC up from suspend, in Windows 9x run Regedit.exe and edit the key: HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\T echnical\APMMode="Off" In Windows 3.1 edit the parameter "APMMode" in the [Technical] section of the file MOUSEDRV.INI 4.5 Logitech Enhanced Mouse Control Panel is not Updated Under Windows 9x if the Mouse properties has not been updated to Logitech Enhanced Mouse Control Center, verify you have installed MouseWare. If this does not resolve this issue, it may be necessary to do a registry clean-up. Remove the following folders in the Windows 9x Registry. Select the Start button, then Run, in the Open Line type C:\WINDOWS\REGEDIT.EXE and click on the OK button. Open the following Registry folders: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\Mous e\xxxx Remove all of the 0000, 0001, 0002, etc. under the Mouse folder until there are no folders remaining under the Mouse folder. Now shutdown your system and restart. Open the Mouse Properties and check to see if you now have the Enhanced Logitech Mouse Control Center. 4.6 Scrolling/wheel related issues If your mouse is equipped with a wheel and the wheel does not scroll, verify the following: 1) Verify that the Logitech control panel is installed properly. If you click the Start button and select Settings, Control Panel, the mouse icon should bring up a Logitech control panel. Otherwise reinstall MouseWare. 2) If your wheel only works in Office 97 compatible applications, go to the Buttons page in the mouse control panel and verify that the check box "Use Office 97 Compatible Scroll Only" is unchecked. 3) The wheel will not operate in Windows 3.1 or in DOS. However, the wheel button will operate as a regular middle button. Please note that the scrolling mouse functions for touchpads do only work with Logitech touchpads. This is the case if you can find a "Touchpad" tab in the mouse control panel. Alternatively you can search for the following key in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\TouchScroll. In order to look at the registry click the "Start"button and select "Run". Type "regedit"in the open line and click on the OK button. The information in the Mouseware help file concerning touchpad support only applies to Logitech touchpads. 4.7 Cordless Desktop 1) Keyboard loses connection with system This can occur if the keyboard channel button is pressed while the system is turned off or in suspend mode. Turn the system on or resume from suspend and press the keyboard channel button located on the right side of the keyboard. If the keyboard still does not work, follow the "Connect procedure" on the Easy Installation card enclosed with this package. 2) Pressing Connect has no response from software If you receive no response from the software after the connect button is pressed, please do the following: - Wait at least 30 seconds before pressing the connect button again. - Check to see if your mouse and keyboard are working. If they are working, you do not need to reconnect them. - Press the connect button on the receiver and then press the channel button on one of the devices. If the connect button flashes, the device did connect successfully. If the devices are still not working, do the following: - Shut down your system - Remove the batteries from the devices - Restart your system - Put the batteries back into the devices - Perform the connect procedure again. 3) Keyboard Only Connected -- no cordless features If the keyboard is connected to the computer without the cordless mouse, you will not receive any cordless software features for the keyboard. This includes the Cordless Page in Keyboard Properties, battery status and task bar icons. 4) Battery Status - Battery Status Low message appears after little use of the keyboard. Make sure you are using alkaline batteries in both the mouse and keyboard. If you are using alkaline batteries and the message still appears, change the batteries in the device. - Battery Status unknown message appears for the keyboard. The battery status for the keyboard is activated after 100 keystrokes. Providing the keyboard is working as expected, this message is not a problem. If the keyboard is not working, please follow the connect procedure instructions on the enclosed Easy Installation Card. 5) Mouse cursor is erratic Replace batteries. 6) Keyboard misses keystrokes or keys repeat Replace batteries. 5. For more information For more Troubleshooting information contact our web site at www.logitech.com