Using Intel's Automated Customer Support v1.00 The following services are available 24-hours a day, 365 days a year: Internet ========================================================================= Use the World Wide Web or anonymous FTP to get the following: - Troubleshooting information - Software updates - Installation notes - Product information - Technical documents Connection information ---------------------- World Wide Web: http://www.intel.com (Intel Corporate home page) http://www-support.intel.com (Customer Support home page) FTP: Address ftp.intel.com Directory /pub/support/enduser_reseller/etherexpress_lan_adapters/ FaxBack* ========================================================================= Get faxes on the following topics: - Troubleshooting - Installation notes Phone numbers ------------- US & Canada 1-800-525-3019 Europe +44-1793-432509 Worldwide 1-503-264-6835 Intel BBS ========================================================================= Use your modem to download software updates. Phone numbers ------------- US & Canada 1-503-264-7999 Europe +44-1793-432955 Worldwide 1-503-264-7999 Telephone Support ========================================================================= For direct telephone support at $35.00 (US) per call, call one of the following phone numbers. Phone numbers ------------- China 9.00am - 4.00pm 852-2844-4456 Singapore 9.00am - 4.00pm 8311-311 Hong Kong 9.00am - 4.00pm 852-2844-4456 Taiwan 9.00am - 4.00pm 852-2844-4456 * Third-party trademarks are the property of their respective owners.