Using automated Customer Support Using Automated Customer Support ================================ The following services are available 24-hours a day, 365 days a year. Internet ======== Use anonymous FTP to access files on software updates. Connection information ---------------------- Address download.intel.com IP address 143.185.65.2 Login name anonymous Password your email address Directory /enduser_reseller/etherexpress_lan_adapters/ World Wide Web http://support.intel.com Other Support Services ====================== You can purchase a range of support services, including 24- hour support, per incident support, on-site service, and software and hardware maintenance agreements. For details about the Intel Support Service options, download document number 8549 from one of the automated services. Worldwide Access ================ Intel has technical support centers worldwide. Many of the centers are staffed by technicians who speak the local languages. For a list of all Intel support centers, the telephone numbers, and the times they are open, download document number 9089 from one of the automated services. If you don't have access to automated services, contact your local dealer or distributor. Or call +1-916-377-7000 from 07:00 to 17:00 Mon.-Fri., U.S. Pacific Time. * Third-party trademarks are the property of their respective owners.